🔒 Privacy Policy

Effective Date: August 24, 2025

KontextLora.cc ("we," "us," "our," or "the Site") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and gaming platform.

1. Information We Collect

1.1 Information You Provide Voluntarily

We collect information that you choose to provide to us, including:

• Contact Information: Name and email address when you contact us through our contact form
• Communications: Any messages, comments, feedback, or inquiries you send to us
• User Preferences: Game preferences and settings you choose on our platform
• Survey Responses: Information provided in surveys or feedback forms

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• Technical Information: IP address, browser type and version, operating system, device type
• Usage Information: Pages visited, time spent on pages, clickstream data, referral URLs
• Performance Data: Website loading times, error reports, and performance metrics
• Geographic Information: General location information based on IP address
• Access Times: Date and time of visits to our website

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Core Services

• Provide and maintain our gaming platform and website functionality
• Enable you to access and use our games and features
• Process and respond to your inquiries and support requests
• Communicate with you about your account or our services

2.2 Improvement and Analytics

• Analyze website usage and user behavior to improve our services
• Monitor and analyze trends, usage patterns, and preferences
• Conduct research and development to enhance user experience
• Test new features and functionality

2.3 Personalization

• Customize content and game recommendations based on your preferences
• Remember your settings and preferences
• Provide relevant content and advertisements

2.4 Legal and Security

• Comply with legal obligations and regulatory requirements
• Protect against fraud, abuse, and security threats
• Enforce our terms of service and other policies
• Resolve disputes and investigate violations

3. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website:

3.1 Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality and security
• Analytics Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and personalize your experience
• Advertising Cookies: Used to deliver relevant advertisements and measure their effectiveness

3.2 Managing Cookies

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

4. Third-Party Services and Advertising

4.1 Google AdSense

This website uses Google AdSense to display advertisements. Google AdSense may use cookies and similar technologies to:

• Display personalized ads based on your interests and previous visits to our site and other websites
• Measure ad performance and effectiveness
• Provide aggregated audience demographics and interests reporting to advertisers
• Detect and prevent invalid clicks and impressions

Opting Out: You can opt out of personalized advertising by visiting the Google Ads Settings page. You can also visit the Digital Advertising Alliance to opt out of interest-based advertising.

4.2 Analytics Services

We may use third-party analytics services, such as Google Analytics, to analyze website usage and improve our services. These services may collect information about your use of our website and other websites.

4.3 Game Providers

Some games on our platform are provided by third-party developers and may be subject to their own privacy policies and terms of service. We encourage you to review the privacy policies of any third-party games you play.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Data analysis and research
• Customer support services
• Email delivery and communication services
• Security and fraud prevention

These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information when required by law or when we have a good faith belief that disclosure is necessary to:

• Comply with legal processes, court orders, or government requests
• Protect the rights, property, and safety of KontextLora.cc, our users, or the public
• Enforce our terms of service or other agreements
• Investigate and prevent fraud or other illegal activities

5.3 Business Transfers

In the event of a merger, acquisition, sale, or other transfer of all or part of our business, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

5.4 Consent

We may share your information with third parties when you provide explicit consent for such sharing.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Sensitive data is encrypted both in transit and at rest
• Access Controls: Strict access controls limit who can access your personal information
• Security Monitoring: Continuous monitoring for security threats and vulnerabilities
• Regular Updates: Regular security updates and patches to our systems
• Employee Training: Staff training on data protection and privacy best practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

7.1 Access and Correction

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Update: Update your contact information and preferences

7.2 Data Control

• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request a copy of your personal information in a structured, machine-readable format
• Restriction: Request restriction of processing of your personal information

7.3 Communication Preferences

• Opt-out: Opt out of marketing communications
• Unsubscribe: Unsubscribe from email newsletters and updates
• Communication Settings: Adjust your communication preferences

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence our retention decisions include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Legitimate business purposes
• Your relationship with our services

When we no longer need your personal information, we will securely delete or anonymize it.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We ensure that adequate safeguards are in place to protect your personal information when it is transferred internationally.

10. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

11. External Links

Our website may contain links to external websites, games, and services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Please note that when you click on links to external sites, you may be transferred to websites with different privacy policies and terms of use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will:

• Post the updated policy on this page with a new "Last Updated" date
• Notify you of significant changes through appropriate means (email, website notice, etc.)
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Jurisdiction and Governing Law

This Privacy Policy and any disputes arising from it will be governed by and construed in accordance with applicable data protection laws and regulations. For users in the European Union, this includes the General Data Protection Regulation (GDPR).

15. Additional Information for EU Users

If you are located in the European Union, you have additional rights under the GDPR, including:

• The right to withdraw consent at any time
• The right to object to processing based on legitimate interests
• The right to lodge a complaint with a supervisory authority
• The right to request information about the legal basis for processing

Our legal basis for processing your personal information includes:

• Consent: When you provide consent for specific processing activities
• Legitimate Interest: For website analytics, security, and service improvement
• Legal Obligation: When required to comply with applicable laws
• Contractual Necessity: To provide services you request